IT Services

Maintain a competitive edge with a robust, reliable environment.

Managed Services

Eliminate the burden of resolving IT issues and focus on your core business. Apart from managing any of our listed services, you also receive monthly maintenance support and first and second level remote help desk assistance. We can provide on-site support, or in some cases, assign on-site personnel.

Centralization

We offer wireless implementation services for any environment, including offices, warehouses, and homes. In addition, our VPN and wireless solutions enable your team to work remotely and become a mobile workforce.

Network Infrastructure

Allow us to worry about the maintenance and support behind your network infrastructure. We work with existing infrastructures or can conduct an evaluation of your operations to propose a new design. Our job is to stay at the forefront of technology so that you don’t have to.

Help Desk Support

We assist our clients through a combination of remote and on-site support. Our help desk technicians use remote application tools to log into PCs and troubleshoot issues. All calls and client requests are tracked through our state-of-the-art ticketing system. Clients also have the option to purchase their own support management system license to create support requests through a web portal. Our standard support is provided for an 8-hour workday, but we can arrange 24/7 support if needed.

Proactive monitoring

Our proactive monitoring software is continuously tracking and analyzing the performance and behavior of a computer system, network, or application to detect potential issues before they cause any problems or downtime. This type of monitoring is designed to identify potential problems in the early stages, before they become major issues that could impact the system’s stability or cause disruption to business operations.

Some of the key benefits of proactive monitoring include:

  1. Improved system reliability: By identifying potential issues before they become major problems, proactive monitoring helps ensure that systems are running smoothly and reliably.
  2. Reduced downtime: Early detection of issues allows IT teams to take action quickly to resolve problems before they cause system downtime, which can result in lost productivity and revenue.
  3. Better resource utilization: Proactive monitoring can help identify areas where resources are being underutilized, enabling IT teams to optimize system performance and reduce costs.
  4. Enhanced security: Proactive monitoring can help detect potential security threats and vulnerabilities, allowing IT teams to take action to protect the system and data.