BENEFITS OF OUTSOURCING

There are many benefits to outsourcing, aside from increasing a company's profit margin. If your organization is not outsourcing some or all of its IT operations, here are some reasons to reconsider.

Focus on core business

By outsourcing you technology needs, you are able to focus on providing the best quality product or service your customer deserves. The heart of your business is refining the product or service and growing your company. We ensure your computers, servers and facilities are equipped with the right software, maintenance and accessibility. Essentially, we handle technology so you can handle business.

Control Capital Costs

A company's bottom line is something not to be ignored. This is ultimately what keeps any business afloat. Outsourcing converts fixed costs into variable costs. It releases capital for investment elsewhere in your business. It allows you to invest in places that could lead to a better quality product or service without assuming a large risk up front. Freeing this capital can also make a company look more appealing to investors. Cost-cutting may not be the only reason to outsource, but it's certainly a major and important factor.

Reduced Labor Costs

Hiring and training staff on technical skills, software/hardware knowledge, back-end administration, etc., takes time and resources. It is an enormous business expense. Even after training, these employees may not live up to your expectation which is why IT has one of the highest turnover rates. Outsourcing lets you focus your human resources where you need them most.

Increased Efficiency

Managing IT requires substantial research, development, and implementation. Either these expenses are passed on to the customer through increased costs of the product/service, or the business owner incurs the cost. This makes it difficult to stay competitive. An outside provider's cost structure and economy of scale can give your business an important competitive advantage.

Reduced Risk

Every business investment carries a certain amount of risk. Government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage this risk for you, and they generally are much better at deciding how to avoid risk in their areas of expertise. For example, if your business relies on digital files and software applications, then a robust backup and business continuity solution is required to minimize downtime in the event of an outage or natural disaster.

Better Customer Satisfaction

Whether business is done over the phone or in-person, interaction can feel cold and disconnected when your employee is dealing with slow computers or faulty equipment. We make sure that your technology is fast and efficient in order to minimize frustrations that can be passed on to your clients. "Your customer today could be your competitor's tomorrow." This is why a satisfied customer is invaluable.

Access Specialized Services

By outsourcing you gain access to a team of certified, highly-trained, and fully-qualified specialists to handle your IT infrastructure. We may propose newer methods and technologies and we will have the resources to starts projects right away. The function that you outsource may not be your core competency but you can find an outsourcing partner who is specialized in that particular business process. Our entire focus is on bringing your company a superior level of service to support growth and expansion and a long term business relationship.